> ## Documentation Index
> Fetch the complete documentation index at: https://eximpe.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Activation

> Complete KYC verification to activate your merchant account and start accepting live payments.

## Complete KYC from Your Dashboard

Start the KYC process directly on your [**EximPe Dashboard**](https://merchant.eximpe.com). Click on the **"Complete KYC"** button.

<Frame>
  <img src="https://mintcdn.com/eximpe/xKgHHQtYwRPd0HGn/images/dashboard.png?fit=max&auto=format&n=xKgHHQtYwRPd0HGn&q=85&s=4e743f52b432f94532d73c2eb7b1ac1c" alt="KYC Dashboard" style={{ borderRadius:"0.5rem" }} width="2880" height="1800" data-path="images/dashboard.png" />
</Frame>

## Required Documents

Make sure you have the following **details and documents** ready:

**Company Information:**

* Legal Company Name
* Trade Name (DBA)
* Business Registration Number
* Tax Identification Number
* Organization Type (LLC, Pvt Ltd, etc.)
* Website / App / Store URL
* Average Transaction Value (USD)
* Estimated Monthly Volume (USD)

**Registered Business Address:**

* This cannot be changed once submitted.

**Authorized Representative:**

* Full Name
* Email Address
* Phone Number

**Settlement Bank Details:**

* Bank Account Number / IBAN
* Bank Name & Branch Address
* SWIFT / BIC Code

**Business Documents:**

* Certificate of Incorporation
* MoA & AoA
* Valid Business Licenses *(if applicable)*
* Proof of Business Address *(e.g., utility bill or bank statement)*

**Ownership & Banking:**

* Beneficial Owners' ID & Address Proof
* Cancelled Cheque or Signed Bank Statement

## API Key Access

You get access to API keys right after signing up — but production keys are only available after KYC approval.

<Info>
  **Sandbox API Keys** are available immediately after registration for testing and integration purposes. These simulate transactions without real funds.
</Info>

<Info>
  **Production API Keys** are unlocked only after KYC completion and approval. These enable real payments and live operations.
</Info>

<Tip>
  Remember to switch from sandbox to production keys once you're approved!
</Tip>

## Account Status Lifecycle

| Status                  | Description                                          | Action Required           |
| ----------------------- | ---------------------------------------------------- | ------------------------- |
| **Pending**             | KYC not yet started or documents missing             | Start KYC process         |
| **Documents Submitted** | Documents uploaded – under review                    | Wait for review           |
| **Approved**            | KYC successful – ready for account activation        | Account will be activated |
| **Active**              | All set! Your account is live and transacting        | Start accepting payments  |
| **Suspended**           | Temporarily blocked due to compliance or data issues | Contact support           |